Iowa Administrative Code
Agency 421 - Human Rights Department
Chapter 21 - COMMUNITY SERVICES BLOCK GRANT (CSBG)
Rule 421-21.14 - Client appeal and hearing
Universal Citation: IA Admin Code 421-21.14
Current through Register Vol. 46, No. 19, March 20, 2024
Eligible entities shall adopt a client appeal and hearing procedure to address CSBG client complaints. The procedure shall be used for all clients to file a complaint for the services or benefits provided by the eligible entity and funded solely by the CSBG. The procedure shall also be used when a community action program, co-funded with the eligible entity's CSBG funds, does not have a community action program-specific client appeal and hearing procedure.
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