Indiana Administrative Code
Title 68 - INDIANA GAMING COMMISSION
Article 11 - INTERNAL CONTROL PROCEDURES
Rule 3 - Soft Count Procedure
Section 3-3 - Soft count room characteristics; security
Universal Citation: 68 IN Admin Code 3-3
Current through September 18, 2024
Authority: IC 4-33-4; IC 4-35-4
Affected: IC 4-33; IC 4-35
Sec. 3.
(a) The soft count room shall be:
(1) located in a
nonpublic area of the casino; and
(2) designated for counting and recording the
contents of the live gaming device drop boxes and bill validator drop
boxes.
(b) The soft count room shall have the following items, components, or characteristics:
(1) There shall be one (1) door to the soft
count room. The door must:
(A) accommodate the
drop box storage cart; and
(B) be
lockable from outside the soft count room.
Individuals inside the soft count room shall be able to open the soft count door from the inside in order to exit the soft count room in case of an emergency.
(2) There may be a currency counter or the
equivalent.
(3) There shall be:
(A) no windows in the soft count room that
can be opened to access the outside of the casino;
(B) a telephone located in the soft count
room that is used only in the case of an emergency or normal work functions to
contact:
(i) surveillance;
(ii) security;
(iii) the enforcement agent; or
(iv) any other necessary party; and
(C) a count table constructed of
clear glass-like material that is used for the emptying, counting, and
recording of the contents of the drop boxes and bill validators.
(c) The casino licensee shall take the following security measures with respect to the soft count room:
(1) No individual shall carry a pocketbook or
other nontransparent container into the soft count room other than containers
used in the soft count process.
(2)
Access to the soft count room shall be restricted to the following individuals:
(A) Members of the soft count team.
(B) Members of the currency collection
team.
(C) Maintenance personnel and
supervisors who are accompanied by security personnel for problem
resolution.
(D) The internal
auditor or equivalent, accompanied by security personnel, to verify the
accuracy of the count machine.
(E)
Security personnel in conjunction with official duties.
(F) Main bank employees in conjunction with
official duties reconciling the soft count.
(G) Enforcement agents in the performance of
official duties.
(H) Individuals
specifically authorized by the commission or enforcement agents.
(3) The count procedures conducted
in the soft count room must be conducted in full view of the surveillance
cameras.
(4) Once the soft count
team has entered the soft count room containing the drop boxes or bill changer
boxes, or both, the door to the soft count room shall be locked by a security
department employee.
(5) The vents
and duct grating connected to the soft count room shall be secured to ensure
that they cannot be removed.
(6)
After the soft count team has entered the soft count room and the door has been
locked, no one except:
(A) commission
personnel;
(B) individuals
specifically authorized by the commission;
(C) main bank employees; and
(D) currency collection team members who are
dropping off drop boxes; is allowed access to the soft count room.
(7) No individual in the soft
count room may remove his or her hands from or return them to a position on or
above the count table unless the individual holds the backs and palms of his or
her hands straight out and exposed to the view of the other individuals present
in the soft count room and the surveillance camera.
(8) The trash accumulated in the soft count
room shall be inspected before the trash being removed from the soft count
room.
(9) The soft count room shall
be equipped with equipment that allows the surveillance department to do the
following in accordance with
68 IAC 12-1:
(A) Monitor and record the entire:
(i) count process; and
(ii) soft count room; both audibly and
visually.
(B) Monitor and
visually record:
(i) the individuals who
enter and exit the soft count room; and
(ii) the values that are reflected on a count
machine used to conduct the soft count.
(C) Monitor and record, both audibly and
visually, any other activity or area of the soft count room deemed necessary by
the commission to ensure compliance with IC 4-33, IC 4-35, and this
title.
(10) There shall
be a sign in the soft count room stating that the activity of individuals in
the soft count room will be monitored and recorded in accordance with this rule
and 68 IAC 12-1.
(11) Keys to the soft count room shall be
maintained by the security department in accordance with
68 IAC 11-7. Access to the soft
count room shall be gained only by or through a security officer.
(12) The soft count room shall be designed
and built to provide maximum security for the:
(A) funds contained; and
(B) activities that are conducted; in the
soft count room.
(13) Any
currency, coins, or chips found in the soft count room shall:
(A) become the property of the casino
licensee; and
(B) be included in
the soft count.
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