Indiana Administrative Code
Title 50 - DEPARTMENT OF LOCAL GOVERNMENT FINANCE
Article 26 - COMPUTER STANDARDS FOR A UNIFORM AND COMMON PROPERTY TAX MANAGEMENT SYSTEM
Rule 3 - Property Tax Management System Requirements
Section 3-16 - User documentation

Universal Citation: 50 IN Admin Code 3-16

Current through September 18, 2024

Authority: IC 6-1.1-31-1; IC 6-1.1-31.5-3.5

Affected: IC 6-1.1-31.5

Sec. 16.

User documentation shall consist of the following:

(1) A reference manual that includes the following:

(A) A description of each function performed by the system.

(B) A picture of each screen in the system.

(C) Pictures and instructions for the following:
(i) Each menu in the system.

(ii) Each report in the system.

(D) Complete operating instructions for the system.

(E) A listing of error messages and guidelines for user actions in response to each one.

(2) A quick reference guide to the system to help the user navigate through the system without frequent reference to the manual.

(3) A system administrator's manual that includes the following:

(A) Backup and restoration procedures.

(B) Recovery procedures.

(C) Procedures for the following:
(i) Any required periodic maintenance functions.

(ii) Adding and deleting users from the application.

(iii) Assigning and modifying access rights to the system.

(iv) Any batch operations not covered in the reference manual.

(4) A training manual designed to introduce a new user to the system or any part of the system. This manual may be delivered in the form of an online tutorial.

(5) Online help available to the user by topic.

(6) Online, context-sensitive help available to the user through:

(A) a designated keystroke sequence;

(B) a series of clicks of a pointing device; or

(C) an equivalent process.

(7) For each patch or version released, an online listing, by version and patch number, of defects corrected and other changes made, including a description of all changes.

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