Indiana Administrative Code
Title 460 - DIVISION OF DISABILITY AND REHABILITATIVE SERVICES
Article 2 - DIVISION OF REHABILITATION SERVICES
Rule 3 - Interpreter Standards for the Deaf and Hard of Hearing
Section 3-18 - Grievances; decision of grievance committee; recommendation

(a) The grievance committee shall carefully review all documents and evidence presented at the grievance hearing.

(b) All grievance committee members present at the grievance hearing other than the DHHS director may vote on the grievance. The grievance committee's decision shall require a majority vote. If there is no majority following the vote of the grievance committee members, the DHHS director shall cast a vote to determine the majority.

(c) The grievance committee shall submit a written recommendation to the DHHS director that describes the complaint, the evidence considered, and the applicable NAD-RID Code of Professional Conduct standard.

(d) The DHHS director shall review the grievance committee's recommendation and either adopt it, modify it, or dissolve it. The DHHS director may remand the matter, with or without instructions, to the grievance committee for further proceedings.

(e) The DHHS director shall issue a final decision on the grievance thirty (30) days from the date of the grievance hearing. One (1) copy shall be kept for the grievance committee's records, and a copy shall be given to each party. If copies are mailed, they must be sent via certified mail, return receipt requested.