Indiana Administrative Code
Title 170 - INDIANA UTILITY REGULATORY COMMISSION
Article 6 - WATER UTILITIES
Rule 3 - Central Station Hot Water Heating Utilities
Section 3-4 - Complaint records
Universal Citation: 170 IN Admin Code 3-4
Current through March 20, 2024
Authority: IC 8-1-1-3; IC 8-1-2-4
Affected: IC 8-1-2-12; IC 8-1-2-54
Sec. 4.
Complaints, Records of.
(a) Each utility shall keep a record of all written complaints received at its office in regard to service which record shall include the name and address of the consumer, the date, nature of complaint, and the remedy. The record shall be available for inspection by duly accredited representatives of the commission.
(b) The commission may require any utility to file with the commission a copy of such record covering any stated interval of time.
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