Indiana Administrative Code
Title 170 - INDIANA UTILITY REGULATORY COMMISSION
Article 6 - WATER UTILITIES
Rule 3 - Central Station Hot Water Heating Utilities
Section 3-20 - Regulation of service; installation standards

(a) Each utility may regulate the water on the consumer's installation by thermostatic regulator, differential valve, or other device, and shall maintain such regulating device or devices at its own expense.

(b) Each utility shall, from time to time, give its consumers such information and assistance as is reasonably necessary, in order that the consumer may secure safe and adequate service from the heating installation.

(c) The heating installations of all consumers, including cast iron radiation, piping, and other heating devices, shall be thoroughly cleaned by the utility, at reasonable intervals of time as determined by the commission, of all corrosion, mud and other sediment.

(d) The utility may require, on old installations where there is complaint as to service, the consumer to install at his own expense suitable connections for a venturi tube, also thermometer wells and pressure gauge connections at the point where the service pipes enter the building, in order that the quantity of heat furnished the consumer by the utility during any given period of time may be measured.

(e) The utility shall by its inspectors, agents, or workmen, have the right of free access, at all reasonable hours, to the premises supplied with heat, to the valves, or service pipe from mains, to look after the heating system, to turn the water on or off, to adjust and care for the controlling devices or other portions of the heating system of said premises, and to make any and all such tests as may be necessary.