Indiana Administrative Code
Title 170 - INDIANA UTILITY REGULATORY COMMISSION
Article 4 - ELECTRIC UTILITIES
Rule 1 - Standards of Service
Section 1-11 - Customer requests for tests; application to utility

Universal Citation: 170 IN Admin Code 1-11

Current through September 18, 2024

Authority: IC 8-1-1-3; IC 8-1-2-4

Affected: IC 8-1-2-35

Sec. 11.

(a) Each public utility supplying electrical energy shall make a test of the accuracy of registration of a meter upon written request by a customer. A second test of this meter may be requested after twelve (12) months. The first and second tests of a customer's meter shall be at no cost to the customer.

(b) The customer may be required to bear the reasonable cost of any subsequent tests of the customer's meter if the:

(1) meter was:
(A) tested within the prior thirty-six (36) months at the customer's request; and

(B) found to be in compliance with section 10(c)(4) and 10(c)(5) of this rule;

(2) test is made:
(A) at the customer's request; or

(B) due to a billing dispute; and

(3) meter is found to be in compliance with section 10(c)(4) and 10(c)(5) of this rule.

(c) If the utility requires payment from the customer under subsection (b), the utility shall disclose the cost of the test to the customer prior to the test being performed.

(d) A written report giving the results of the test shall be made to the customer within ten (10) days after the test is complete, and a complete record of the test shall be kept on file in the office of the public utility.

(e) Any appeal, in regard to the results of the customer's meter test, shall be filed with the commission under section 12 of this rule within five (5) days of the date of the report.

Disclaimer: These regulations may not be the most recent version. Indiana may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.