Indiana Administrative Code
Title 170 - INDIANA UTILITY REGULATORY COMMISSION
Article 15 - LANDLORD DISTRIBUTING WATER OR SEWAGE DISPOSAL SERVICE
Rule 3 - Complaints
Section 3-3 - Action on complaint
Universal Citation: 170 IN Admin Code 3-3
Current through March 20, 2024
Authority: IC 8-1-1-3
Affected: IC 8-1-2-1.2
Sec. 3.
If, after review of the information provided under this rule, the commission's consumer affairs division determines that the landlord has failed to comply with the requirements of IC 8-1-2-1.2 or this rule, the commission shall require the landlord to refund any overcharges to the known date of error or for a period of one (1) year, whichever is less, and adjust its sub-billing practices prospectively.
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