Indiana Administrative Code
Title 11 - CONSUMER PROTECTION DIVISION OF THE OFFICE OF THE ATTORNEY GENERAL
Article 1 - TELEPHONE SOLICITATIONS
Rule 2 - Telephone Solicitors' Maintenance of Records Related to Telephone Sales Solicitations
Section 2-1 - Telephone solicitors' required records
Universal Citation: 11 IN Admin Code 2-1
Current through March 20, 2024
Authority: IC 4-6-9-8; IC 24-4.7-3-7
Affected: IC 24-4.7
Sec. 1.
A telephone solicitor subject to IC 24-4.7 shall keep the following information as part of its business records:
(1) the name and telephone number of each consumer contacted by a telephone sales call;
(2) all substantially different advertising, brochures, telemarketing scripts, and promotional materials used in its solicitation of the consumer;
(3) all express requests authorizing the telephone solicitor to contact the consumer; and
(4) for all current and former employees directly involved in telephone sales, the employee's:
(A) name;
(B) last known home address;
(C) last known telephone number;
and
(D) job title(s).
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