Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 686 - PROVIDER REQUIREMENTS, TYPE SERVICES, AND RATES OF PAYMENT
Subpart K - CASE MANAGEMENT SERVICES TO PERSONS WITH BRAIN INJURIES
Section 686.1020 - Case Manager Staffing Requirements, Qualifications and Training
Current through Register Vol. 48, No. 38, September 20, 2024
a) Every agency providing case management services shall designate an individual who has overall responsibility for the administration of case management services.
b) A Case Manager shall meet one of the following qualifications:
c) Each Case Manager shall have no more than 30 customers. Incremental increases may be considered when the Case Manager demonstrates the capacity to competently provide case management services for Brain Injury Waiver cases. Subsequent to this determination, cases may be increased in increments of up to 15 cases. This capacity will be determined when the Case Manager maintains a competence rate of at least 98% for a period of at least three months at a full caseload size of 30 customers, using the process outlined in 89 ILL. ADM. CODE CH. I SECTION 686.1025(b).
d) Annually, each Case Manager shall receive at least 12 hours of in-service training. The training must be relevant to the provision of services to persons with brain injuries.