Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 686 - PROVIDER REQUIREMENTS, TYPE SERVICES, AND RATES OF PAYMENT
Subpart D - ELECTRONIC HOME RESPONSE SERVICES
Section 686.310 - Services Which Must Be Provided by EHRS Providers
Current through Register Vol. 48, No. 12, March 22, 2024
In order to be a DHS approved EHRS Provider, the EHRS Provider must:
a) have trained employees or volunteers that install the EHRS units in the individual's home. This service may not be sub-contracted;
b) be able to install the EHRS unit in the individual's home within 48 hours upon referral of an individual by DHS to the EHRS provider;
c) assist the individual in arranging several appropriate responders and provide training to those responders;
d) provide 24-hour monitoring;
e) provide instruction to the individual receiving EHRS services on the proper use of the EHRS unit at the time the unit is installed. The instruction must include:
f) in the event of unit malfunction, the EHRS Provider must repair or replace the unit within 24 hours of receiving the report.
