Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 686 - PROVIDER REQUIREMENTS, TYPE SERVICES, AND RATES OF PAYMENT
Subpart A - PERSONAL ASSISTANTS
Section 686.30 - Annual Review of PA Performance
Universal Citation: 89 IL Admin Code ยง 686.30
Current through Register Vol. 48, No. 12, March 22, 2024
a) Pursuant to 686.10(k), annually, at the time of redetermination of the individual's eligibility, a Personal Assistant Evaluation (IL 488-2089) shall be completed, by the customer with assistance of the counselor, for each PA providing services through the Home Services Program (HSP).
b) PAs shall be evaluated based upon:
1) accuracy of
work (e.g., ranging from making many errors to few errors);
2) cleanliness of working area (e.g., ranging
from very untidy to exceptionally clean);
3) use of work time (e.g., ranging from very
wasteful to very efficient);
4)
responsibility (e.g., ranging from irresponsible to responsible);
5) attendance (e.g., ranging from frequently
absent or late to always prompt); and
6) attitude towards the customer (e.g.,
ranging from disrespectful to respectful).
c) The outcome of the evaluation shall be mediated by the counselor between the PA and the customer regarding any unresolved issues, up to and including replacement of the PA by the customer, if necessary.
Disclaimer: These regulations may not be the most recent version. Illinois may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.
