Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 684 - SERVICE PLANNING AND PROVISION
Section 684.20 - Procuring an Appropriate Service Provider
Universal Citation: 89 IL Admin Code ยง 684.20
Current through Register Vol. 48, No. 38, September 20, 2024
a) The counselor is responsible for identifying the appropriate level of service provider based on the Customer's level of service need, the Customer's ability to manage service delivery and the Customer's approval of the initial Service Plan.
b) When a Customer seeks to hire an Individual Provider, the following requirements must be met:
1) The Customer must have the ability to
manage the Individual Provider in all aspects of the employment relationship.
A) If the Customer is determined to be able
to manage an Individual Provider, the Customer is responsible for identifying,
interviewing, hiring, managing, disciplining and ending the employment
relationship with the Individual Provider.
B) The Customer must meet all HSP
requirements, including those outlined in 89 Ill. Adm. Code 686, Subpart P
(Individual Provider Overtime and Travel Time) and Subpart Q (Electronic Visit
Verification).
2) The
Individual Provider must meet HSP requirements outlined in Section
684.30 and 89 Ill. Adm. Code
686.
3) The Individual Provider
must meet the requirements of the Illinois Medicaid Program Advanced Cloud
Technology (IMPACT) system administered by the Illinois Department of
Healthcare and Family Services (HFS).
c) HSP retains the right to:
1) amend the Customer's Service Plan if HSP
determines the Customer is unable to manage an Individual Provider or the
Customer is not compliant with HSP requirements; or
2) condition any current or future funding of
an Individual Provider based upon HSP:
A)
determining that the Customer is unable to manage an Individual
Provider;
B) determining that the
Individual Provider is not compliant with HSP requirements;
C) receiving a substantiated and verified
report of abuse, neglect, or exploitation as determined by the Department on
Aging under 89 Ill. Adm. Code 270;
D) receiving a report of fraud or other
illegal acts as determined by the Home Services Program under 89 Ill. Adm. Code
527 and 684.100(g); or
by a law enforcement agency; or
E)
determining the Individual Provider violated any terms of the currently
effective collective bargaining agreement.
Disclaimer: These regulations may not be the most recent version. Illinois may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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