Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 677 - CUSTOMER RIGHTS AND RESPONSIBILITIES
Subpart A - CUSTOMER RIGHTS
Section 677.10 - Assurance of Customer Rights
Universal Citation: 89 IL Admin Code ยง 677.10
Current through Register Vol. 48, No. 12, March 22, 2024
The Department shall assure that Customers receive an explanation of their rights. A copy of the HSP Customer Bill of Rights shall be provided to all Customers during the initial determination of eligibility, at the annual redetermination of eligibility, change in services, case closure, and upon request by the Customer.
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