Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 240 - COMMUNITY CARE PROGRAM
Subpart O - PROVIDERS
Section 240.1541 - Minimum Equipment Specifications for Emergency Home Response Service
Universal Citation: 89 IL Admin Code ยง 240.1541
Current through Register Vol. 48, No. 12, March 22, 2024
a) All EHRS equipment must be tested, approved, conform to current industry standards, and meet the requirements in the Department's EHRS equipment and service policies.
b) All home units must be capable of signaling from both the activation device remote and the base unit.
c) Activation Device Specifications
1) The activation device must
be a portable and water resistant type of wireless remote that conforms to
current industry standards and meets the requirements in the Department's EHRS
equipment and service policies.
2)
The activation device must be capable of conducting automatic battery testing
and transmitting the results through the base unit to the support center on a
regular basis.
3) An adaptive
version of the activation device must be available that can be used by hearing,
mobility and visually-impaired participants.
d) Base Unit Specifications
1) The base unit must conform to current
industry standards and meet the Department's requirements including:
A) an easily identifiable indicator to verify
whether the batteries on the activation device and base unit are
charged;
B) an easily identifiable
indicator that notifies the participant when the support center has received a
signal;
C) a battery that
automatically charges whenever the base unit is powered and that maintains a
charge for at least 12 hours when the electric power to the base unit is
interrupted;
D) transmission
capability to signal the support center if the base unit battery fails or has a
low charge, or electric power to the base unit is interrupted;
E) the ability to allow two way communication
between the participant's home and the support center. The support center must
be able to control both the microphone sensitivity and speaker volume;
and
F) appropriate certification by
the Federal Communications Commission under
47 CFR
15 and
47 CFR
68.
2) The base unit must give both audible and
visual confirmation of the signal status using digitized voice technology and
lighting cues to help the participant stay calm while waiting on his or her
designated emergency contact or other appropriate response to the situation
directed by the support center.
3)
The base unit must reattempt signaling on a regular basis until the support
center confirms its receipt.
e) Support Center Specifications
1) The EHRS support center must have back-up
monitoring capacity to take over all monitoring functions and handle all
incoming emergency signals. It must have a back-up battery and electrical
generating capacity, as well as telephone line monitoring abilities.
2) All EHRS support center and back-up center
equipment, at a minimum, must:
A) monitor the
EHRS system for the receipt of incoming signals from connected base units in
participants' homes, including test transmissions and fault conditions, on a
continuous basis;
B) have an
audible and visual alarm for the notification of all incoming signals,
including test transmissions and fault conditions;
C) direct an appropriate response within one
minute of the receipt of a signal as an operational average without disrupting
or terminating the connection to the base unit in the participant's home, 24
hours a day, 365 days a year, including interpretation services and
communication facilitated by a teletypewriter (TTY) communication device for
individuals experiencing hearing loss or impairment;
D) provide technical support as required, 24
hours a day, 365 days a year;
E)
identify each participant and simultaneously record all communication among the
participant, support center and responder, as applicable, for all signals,
including test transmissions and fault conditions;
F) display, print and archive the participant
identifier, date, time, communication and response period for each incoming
signal, which must be maintained for at least a three year period for quality
control and liability purposes;
G)
have an uninterruptible power supply back-up that will automatically take over
system operation in the event electric power to the support center is
interrupted, other type of malfunction occurs, or repairs are needed. The
back-up power supply must be sufficient to operate the entire system for a
minimum of 12 hours;
H) have
separate and independent primary and back-up receivers, computer servers,
databases, and other components to provide an uninterruptible monitoring system
in the event of equipment malfunction;
I) perform self-diagnostic testing for
malfunctions in equipment in participant homes and at the support center, and
for fault conditions in the primary and back-up operating systems and power
supply at the support center, that could interfere with receiving and
responding to signals, such as non-operational receivers and transmitters,
signals received with no communications, telephone line outages, power loss,
etc.; and
J) maintain appropriate
certification by the Federal Communications Commission under
47 CFR
15 and
47 CFR
68.
Disclaimer: These regulations may not be the most recent version. Illinois may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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