Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 240 - COMMUNITY CARE PROGRAM
Subpart O - PROVIDERS
Section 240.1530 - General In-home Service Staffing Requirements
Current through Register Vol. 48, No. 12, March 22, 2024
a) Each in-home service provider shall have specified staff adequate in number to comply with Section 240.1520(f) to carry out the following functions:
b) The in-home service provider shall assign responsibilities to staff, including the following:
c) Each in-home service provider shall ensure that supervisors maintain a maximum 15-minute response time when homecare aides they supervise are serving in a participant's home and request information, assistance or direction as it relates to the participant's status, health or welfare. A supervisor must be available to respond to a homecare aide by available technology, such as by the participant's phone, or the aide's/provider's electronic equipment, email, cell phone, 24/7 live answering system, two-way radio, or any other similar or suitable technology, according to the provider's written procedures.
d) In-home service providers shall not subcontract for management, supervisory or in-home staff.
e) In-home service providers shall make one hour service segments available when needed to meet participant needs.
f) Electronic Visit Verification
g) In-home service providers shall make evening and weekend service available to CCP participants as required by the person-centered plan of care.
h) In-home service providers shall provide escort/transportation when required by the person-centered plan of care.
i) In-home service providers may hire relatives and legal guardians of a participant, legally responsible individuals, or homecare aides who are recommended by a participant, once they have met all applicable CCP requirements and any other agency employment requirements. A relative, legal guardian, legally responsible individual, or homecare aide who is recommended by the participant shall not be required to care for other participants served by the in-home service provider.
j) In-home service providers shall report and regularly update, as required by law, any registry of individuals certified as homecare aides (e.g., the DPH Health Care Worker Registry).