Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 240 - COMMUNITY CARE PROGRAM
Subpart O - PROVIDERS
Section 240.1530 - General In-home Service Staffing Requirements
Current through Register Vol. 48, No. 12, March 22, 2024
a) Each in-home service provider shall have specified staff adequate in number to comply with Section 240.1520(f) to carry out the following functions:
b) The in-home service provider shall assign responsibilities to staff, including the following:
c) Each in-home service provider shall ensure that supervisors maintain a maximum 15-minute response time when homecare aides they supervise are serving in a participant's home and request information, assistance or direction as it relates to the participant's status, health or welfare. A supervisor must be available to respond to a homecare aide by available technology, such as by the participant's phone, or the aide's/provider's electronic equipment, email, cell phone, 24/7 live answering system, 2 way radio, or any other similar or suitable technology, according to the provider's written procedures.
d) In-home service providers shall not subcontract for management, supervisory or in-home staff.
e) In-home service providers shall make 1 hour service segments available when needed to meet participant needs.
f) Electronic Visit Verification
g) In-home service providers shall make evening and weekend service available to CCP participants as required by the person-centered plan of care.
h) In-home service providers shall provide escort/transportation when required by the person-centered plan of care.
i) Subject to the following restrictions, in-home service providers may hire family caregivers of participants, or homecare aides who are recommended by participants, once they have met all applicable CCP requirements and any other agency employment requirements:
j) In-home service providers shall report and regularly update, as required by law, any registry of individuals certified as homecare aides (e.g., the DPH Health Care Worker Registry ).