Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 240 - COMMUNITY CARE PROGRAM
Subpart O - PROVIDERS
Section 240.1510 - Provider Administrative Minimum Standards
Current through Register Vol. 48, No. 12, March 22, 2024
The provider shall establish and comply with written policies and procedures. Provider policies shall include the following:
a) Confidentiality of participant records is maintained as required by Section 240.340, including:
b) The type and amount of service is provided in accordance with the Participant Agreement - Person-centered Plan of Care as developed and authorized by the CCUin collaboration with the participant/authorized representative.
c) Money handling activities related to necessary shopping/errand activities, including receipt procedures, are monitored.
d) Staff development plans that show each job category and include a job description and a wage range plus personnel policies that include benefits, promotion and evaluation criteria so:
e) All Department required documentation to support units of service requested for reimbursement shall be retained in paper or electronic format for a minimum of 6 years after the ending year for its creation date or the ending year when it was last in effect, whichever is later.
f) Ongoing quality improvement, reviewed at least annually, through:
g) U.S. Department of Labor, Occupational Safety and Health Administration s(OSHA) Regulation ( 29 CFR 1910.1030 ) (2008).
h) National Labor Relations Act ( 29 USC 151-169 ) and any applicable collective bargaining agreements.
i) U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services ( 8 USC 1324(a) et seq.).
j) Drug Free Workplace Act [ 30 ILCS 580 ].
k) Patient Self-Determination Act ( 42 USC 1396(a) et seq.).
l) Health Care Surrogate Act [ 755 ILCS 40 ].
m) Control of the spread of infectious diseases and compliance with universal precautions.
n) Assure nondiscrimination in accordance with Section 240.320 and the Department's civil rights program.
o) Develop, maintain and protect administrative and participant records, including observance of confidentiality in the maintenance and transmission of records, as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) ( 42 USC 1320d et seq.).
p) Receive and resolve complaints as required by Section 240.1650.
q) Develop an all hazards disaster operations plan to respond to emergency situations, including, but not limited to, medical emergencies, home or site-related emergencies, emergencies related to the participant, weather-related emergencies, and vehicle/transportation emergencies.
r) Adequate supervision of all persons, both staff and volunteers, having direct service contact , as required by Section 240.1535 or 240.1555, respectively.
s) Mandated reporting of all conditions or circumstances that place the participant, or the participant's household, in imminent danger (e.g., situations of abuse or neglect), as required by 89 Ill. Adm. Code 270.
t) Prohibiting the use of seclusion and/or restraint against a participant, unless supported by documentation in the person-centered plan of care and the employees have received training on restraint and seclusion practices.
u) Participate in all Department-mandated training for staff and volunteers, including, but not limited to:
v) Develop and adhere to marketing standards for services that:
w)Documentation that employees having direct contact with participants are annually educated about: the significant risks (including death) frail older adults face when exposed to the influenza virus; the steps homecare aides can take to minimize the risks of exposure, including immunizations; and the locations of resources within the provider's service area where immunizations are available, highlighting those that offer the vaccination for free or nominal costs. The provider shall maintain records of employees with direct participant contact who have received influenza vaccine by January 31 of each calendar year.