Illinois Administrative Code
Title 89 - SOCIAL SERVICES
Part 240 - COMMUNITY CARE PROGRAM
Subpart D - APPEALS
Section 240.425 - Informal Review
Universal Citation: 89 IL Admin Code ยง 240.425
Current through Register Vol. 48, No. 12, March 22, 2024
When an appeal is received by the Department, the Department shall proceed to conduct an informal review of the action or inaction serving as the basis of the appeal.
a) The purpose of an informal review shall be to determine the facts in the appealed action or inaction.
b) If the basis for the appeal involves the functioning of the participant in his/her environment or if the Department is unable to arrive at a decision based upon the facts presented, the Department or it's designated agent may conduct a face-to-face review in the participant's home.
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