Current through Register Vol. 48, No. 12, March 22, 2024
The agency shall have sufficient staff to perform all
activities and to fulfill all responsibilities outlined in 89 Ill. Adm. Code
230.Subpart G and 89 Ill. Adm. Code 240.Subpart N for which a contract/grant is
in effect.
a) Case Management
Supervisor
1) Case management supervisor
activities shall include:
A) consultation on
case management activities as needed to provide proper supervision;
B) documented provision of training on
Illinois Department on Aging and Area Agency on Aging policies, procedures and
case management techniques, including those specified in 89 Ill. Adm. Code
240.1440;
and
C) annual written performance
evaluation of case managers for whom they serve as supervisor.
2) Case management supervisor
minimum qualifications shall:
A) Both:
i) be an RN, or have a BSN, or have a BA/BS
degree in health or social sciences, social work, or health service
administration; and
ii) have at
least two years experience in health or human services. This experience shall
include one year of supervisory experience or program experience, which is
defined as assessment, provision, and/or authorization of formal services for
the elderly; or
B) be
waived for persons hired/serving in this capacity prior to December 13,
1991.
b) Case
Manager
1) Case manager activities shall
include:
A) administration of the appropriate
intake form, including a comprehensive needs assessment;
B) development of a case plan;
C) making appropriate referrals and
responding to applicant/client requests;
D) authorization of services; and
E) maintaining case records, including
documentation of follow-up, reassessment, and termination.
2) Case manager minimum qualifications shall:
A) be an RN, or a BSN, or have a BA/BS degree
in social science, social work or related field. One year of program
experience, which is defined as assessment, provision, and/or authorization of
formal services for the elderly, may replace one year of college education up
to and including four years of experience replacing a baccalaureate degree;
or
B) be a LPN with one year of
program experience which is defined as assessment of and provision of formal
services for the elderly and/or authorizing service provision; or
C) be waived for persons hired/serving in
this capacity prior to December 13, 1991.
c) Case management supervisors and case
managers shall meet all training requirements as specified in 89 Ill. Adm. Code
240.1440.
d) The agency may utilize
case aides, operating under the direction of the case manager, with supervision
provided by the case management supervisor, to assist with specified back-up
case management activities, including collateral visits, intake/referrals,
program information and paperwork verifications.
1) Case aides shall be trained by the case
manager and/or the case management supervisor.
2) Case aides shall not perform assessments,
develop case plans, or authorize services.
3) The case manager shall retain
responsibility for all case aide activities related to case
management.
4) The agency shall
ensure that activities assigned to the individual case aide do not exceed that
case aide's level of education, experience and training.