Illinois Administrative Code
Title 83 - PUBLIC UTILITIES
Part 756 - TELECOMMUNICATIONS RELAY SERVICES
Subpart C - RELAY SERVICE PROGRAM STANDARDS AND SPECIFICATIONS
Section 756.220 - Relay Service Billing and Collection Procedures

Current through Register Vol. 48, No. 38, September 20, 2024

a) Any disputes or customer refusals to pay charges assessed for relay-assisted calls shall be governed by Section 756.15.

b) Uncollectible charges for relay-assisted calls shall be determined and treated the same as a telecommunications carrier's or IXC's other uncollectible charges.

c) Nonpayment of charges for relay-assisted calls shall be treated the same as nonpayment of other monthly charges collected from customers by telecommunications carriers or IXCs.

d) All billing for TRS shall comply with the requirements of Section 756.125(a) and (b).

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