Illinois Administrative Code
Title 83 - PUBLIC UTILITIES
Part 734 - MEDIATION PRACTICE
Subpart B - REQUEST FOR MEDIATION
Section 734.110 - Submitting a Request for Mediation
Universal Citation: 83 IL Admin Code ยง 734.110
Current through Register Vol. 48, No. 12, March 22, 2024
a) A request for mediation shall be in writing, shall be submitted to the Chief Clerk of the Commission and shall include the informal complaint number assigned by the Consumer Services Division.
b) A request for mediation shall also include:
1) A brief
statement of the issues to be addressed in the mediation;
2) The billing telephone number (the telephone
number associated with the dispute), billing name (the person whose name appears on
the bill), and account number (the account number associated with the dispute);
and
3) The specific relief
requested.
c) A request for mediation may include any additional documents that the consumer believes are pertinent to the case.
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