Illinois Administrative Code
Title 83 - PUBLIC UTILITIES
Part 602 - NOTICE REQUIREMENTS FOR SUBTRACTOR'S IDENTIFICATION FOR WATER AND SEWER UTILITIES
Section 602.30 - Notice to Customers
Current through Register Vol. 48, No. 38, September 20, 2024
Notice to customers of the obligations of subcontractors for presenting proper identification when contacting customers.
a) Notice to the public. The public utility shall post in two public and conspicuous places in each office of the public utility a notice not less than seven by ten inches in size printed in black on a white background, reading substantially as follows:
PUBLIC NOTICE
No subcontractor of this public utility is authorized to contact any customer for the purpose of soliciting or receiving payment of any kind for any service provided by this utility. Employees of this utility shall carry proper identification and unilaterally present such identification to each customer when initiating contact with that customer. While subcontractors are not authorized to contact customers to solicit payment for services, whenever a subcontractor contacts a customer for any other purpose, the subcontractor is required to carry proper identification and unilaterally to present that identification to customers.
An employee of this public utility will assist any person that has questions about this notice.
b) Written notice