Illinois Administrative Code
Title 83 - PUBLIC UTILITIES
Part 411 - ELECTRIC RELIABILITY
Subpart D - ELECTRIC SERVICE CUSTOMER SATISFACTION SURVEY
Table A - Causes of Interruptions
|
Interruption Cause Categories |
Interruption Code Description |
|
Other Alternative Retail Electric Supplier or Other Utility |
Loss of Supply Operating Event |
|
Jurisdictional Entity/Contractor Personnel-Errors |
Unclassified Error Switching Error Accident by Jurisdictional Entity Testing Error Dig-In by Jurisdictional Entity Accident by Jurisdictional Entity Contractor Dig-In by Jurisdictional Entity Contractor |
|
Customer |
Overload Customer Request Customer Equipment Non-payment of Bill Tampering with Service Access to Equipment Denied Interruptible Service Tariff or Contract |
|
Public |
Foreign Object Fire Vandalism Accident by Others Dig-In by Others Vehicles |
|
Weather Related |
Lightning Wind Ice Extreme Cold Extreme Heat Flooding |
|
Animal Related |
Wildlife Birds Snakes Squirrels Other |
|
Tree Related |
Tree Contact Primary Secondary Service Drop Limb Broken Primary Secondary Service Drop |
|
Overhead Equipment Related |
Contamination Malfunction Broken Fuse Link |
|
Underground Equipment Related |
Underground Failure Contamination Malfunction |
|
Intentional |
Scheduled Construction, Maintenance or Repair Emergency Repairs Protection of System Integrity |
|
Transmission and Substation Equipment Related |
Contamination Transmission System Outage Substation Equipment |
|
Unknown |
Unknown* |
|
Other |
Other |
* This category shall not be used if a reasonable and customary investigation should be expected to determine the proper cause of the interruption for which one of the other categories would be more appropriate.
