Illinois Administrative Code
Title 77 - PUBLIC HEALTH
Part 635 - FAMILY PLANNING SERVICES CODE
Section 635.110 - Quality Assurance

A system of quality assurance shall be established by each delegate agency. The quality assurance system, at a minimum, will include a monthly chart review to evaluate the completeness of records and compliance of services with approved medical standards and protocols, annual staff evaluation to ensure quality of services, utilization of community needs assessment to ensure targeting of services, log book for documentation and follow-up of referrals, documentation and follow-up for patients with abnormal findings, a methodology to provide follow-up for patients with failed appointments.