Illinois Administrative Code
Title 50 - INSURANCE
Part 926 - INSURANCE DEPARTMENT CONSUMER COMPLAINTS
Section 926.50 - Maintenance of Complaint Records
Universal Citation: 50 IL Admin Code ยง 926.50
Current through Register Vol. 48, No. 12, March 22, 2024
Insurance companies to which this Part applies shall maintain records containing the minimum information as outlined in Exhibit A and as defined in Exhibit B of this Part. The complaint record shall be kept on a calendar year basis and shall be maintained for 7 years after the complaint has been closed, and shall apply to complaints received from the Department, as well as those received directly from the consumer by the company.
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