Illinois Administrative Code
Title 47 - HOUSING AND COMMUNITY DEVELOPMENT
Part 378 - FEDERAL EMERGENCY RENTAL ASSISTANCE PROGRAMS
Subpart A - GENERAL RULES
Section 378.115 - Accessibility and Transparency
Universal Citation: 47 IL Admin Code ยง 378.115
Current through Register Vol. 48, No. 12, March 22, 2024
a) In addition to federal requirements, with respect to any program covered by the IL ERA Act, the Authority will make publicly accessible by publishing on its website any important information, including, but not limited to, the following:
1) application forms for
households and landlords, including any joint application forms;
2) program eligibility
requirements;
3) the Authority's
procedures and processes for administering the applicable program;
4) the Authority's procedures and
communication methods for notifying program applicants of defective
applications due to incompletion, errors, missing information, or any other
impediment;
5) the Authority's
procedures and methods for applicants to remedy defective applications due to
incompletion, errors, missing information, or any other impediment;
and
6) any other important program
information critical to applicants, including renters and landlords relating to
the application requirements and process, eligibility determination, and
disbursement of payment.
b) The Authority will ensure that important program information, including the application and all marketing materials, is language accessible by publishing to its website the same in both English and Spanish. To the extent administratively feasible, the Authority will make efforts to provide certain program information, such as frequently asked questions and responses, in other languages.
Disclaimer: These regulations may not be the most recent version. Illinois may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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