Illinois Administrative Code
Title 44 - GOVERNMENT CONTRACTS, GRANTMAKING, PROCUREMENT AND PROPERTY MANAGEMENT
Part 1300 - ATTORNEY GENERAL'S PROCUREMENT
Subpart R - COMPLAINTS, PROTESTS AND REMEDIES
Section 1300.5510 - Complaints Against Vendors or Subcontractors

Universal Citation: 44 IL Admin Code ยง 1300.5510

Current through Register Vol. 48, No. 38, September 20, 2024

a) Whenever a vendor or subcontractor fails to deliver on time or meet specifications, or for other similar causes, the OAG shall initiate a complaint to the vendor or subcontractor.

b) For relatively minor infractions, the OAG may initiate contact by telephone or in person. If not resolved by this action, a written complaint will be made.

c) If the initial complaint is not satisfactorily answered, or for serious infractions, the OAG will send a written complaint to the vendor or subcontractor detailing the problem.

d) A copy of all written complaints shall be filed with the CPO. Information regarding the resolution of the complaint shall also be filed.

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