Illinois Administrative Code
Title 4 - DISCRIMINATION PROCEDURES
Part 575 - AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE
Section 575.40 - Grievances
Current through Register Vol. 48, No. 12, March 22, 2024
a) Who May File a Grievance. A grievance may be filed by any individual who believes that he or she or a specific class of individuals has been subjected to discrimination on the basis of disability by the Department and/or an entity which administers programs, services or activities on behalf of the Department under a contract, a grant or any other legally binding agreement.
b) Filing Grievance. A grievance shall be filed with the Department not later than 180 calendar days from the date of the alleged discrimination. The complaint shall be submitted on the Department's grievance form which can be obtained by contacting the Department's Designated Coordinator. The grievance form shall be sent by certified mail, return receipt requested within 5 working days after receipt of the request.
c) Resolution of Conflict. The Designated Coordinator shall investigate the grievance and, based upon the information obtained during the investigation and the information submitted by the complainant on the grievance form, shall render a written decision to the complainant and the Director within 10 working days after receipt of the grievance form.