Illinois Administrative Code
Title 4 - DISCRIMINATION PROCEDURES
Part 250 - AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE
Section 250.20 - Definitions

"Act" means the Americans With Disabilities Act of 1990 ( 42 USC 12101 et seq.).

"ADA Coordinator" means the person appointed by the Director who is responsible for the coordination of efforts of the Department to comply with and carry out its responsibilities under Title II of the Act, including investigation of grievances filed by complainants.

"Complainant" means an individual with a disability who files a grievance with the Department pursuant to the provisions of this Part.

"Department" means the Illinois Department of Insurance.

"Director" means the Director of the Illinois Department of Insurance of the State of Illinois or anyone to whom the Director's responsibilities and authority are lawfully delegated.

"Grievance means any complaint under the Act by an individual with a disability who meets the essential eligibility requirements for participation in or receipt of the benefits of a program, activity or service offered by the Department, and believes he or she has been excluded from participation in or denied the benefits of any program, service or activity of the Department, or has been subject to discrimination by the Department.

"Grievance Form" means a Department created form (attached as Exhibit A) that, when completed by a complainant, includes, but is not limited to, the name, address and telephone number of the complainant; date of incidence; a short factual statement of the grievance; and the relief requested, if applicable.

"Procedure" means the Americans With Disabilities Act Grievance Procedure set forth in this Part.