Illinois Administrative Code
Title 4 - DISCRIMINATION PROCEDURES
Part 1000 - AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE
Section 1000.40 - ADA Coordinator Level
Current through Register Vol. 48, No. 12, March 22, 2024
a) If an individual desires to file a grievance, he or she shall, within 180 days after the alleged discrimination or denial of benefits for any program, service or activity of the Agency, submit a written grievance to the ADA Coordinator.
b) The grievance shall contain the following information:
c) The Complainant shall attach copies of any documents received from or submitted to the Agency which pertain to the program, activity or service referred to in the grievance.
d) The ADA Coordinator or his or her representative shall investigate the grievance and shall make reasonable efforts to resolve the matter. The Coordinator shall serve the written response upon the Complainant within ten business days after receipt of the grievance. The date of service of the written response shall be considered to be the date of its mailing.