Illinois Administrative Code
Title 38 - FINANCIAL INSTITUTIONS
Part 1010 - STUDENT LOAN SERVICING RIGHTS ACT
Section 1010.170 - Books and Records

Current through Register Vol. 48, No. 12, March 22, 2024

a) Licensees must maintain a general ledger, maintain a cash receipt and disbursement journal, and reconcile bank accounts at least monthly.

b) Licensees shall maintain, for each student loan serviced, the following information:

1) the student loan application, if available;

2) disclosure statements sent to the borrower;

3) the promissory note or loan agreement;

4) the complete loan history;

5) qualified written requests;

6) instructions from the borrower, if any, on how to apply overpayments;

7) statements of account sent to the borrower; and

8) any additional records the Director may designate.

c) Each licensee must maintain books and records (see subsections (a) and (b)) at a location designated by the licensee.

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