Illinois Administrative Code
Title 20 - CORRECTIONS, CRIMINAL JUSTICE, AND LAW ENFORCEMENT
Part 2602 - COUNTY JUVENILE DETENTION STANDARDS
Section 2602.160 - Grievances
Current through Register Vol. 48, No. 38, September 20, 2024
This Section shall apply to all grievances except for grievances regarding sexual misconduct outlined in Section 2206.170(d).
a) Prior to submitting a grievance, all youth are encouraged to discuss the matter with a supervising staff member. All supervising staff members shall take reasonable steps to resolve youth issues whenever possible.
b) Youth may file a grievance for any issue. Examples of common issues for youth grievances include, but are not limited to, the following:
c) Youth grievances must be submitted in writing. Copies of grievance forms shall be available for youth to use, and the youth may keep a copy for the youth's records. Grievances may be submitted to the designated detention officer by hand or by depositing the grievance form in the locked grievance box.
d) A grievance shall be filed within five calendar days after the discovery of the incident, occurrence, or problem that gives rise to the grievance. However, if a youth can demonstrate that a grievance was not timely filed for good cause, the grievance shall be considered.
e) Youth may submit emergency grievances through this process but shall be encouraged to immediately report issues posing a substantial risk of imminent personal injury or other serious or irreparable harm to supervising staff members. Supervising staff members shall contact the superintendent or the superintendent's designee for prompt resolution of emergency issues posing a substantial risk of imminent personal injury or other serious or irreparable harm. Youth shall be instructed to note on the grievance form if it is submitted as an emergency.
f) The designated detention administrator shall respond to all submitted emergency youth grievances as follows:
g) The designated detention administrator shall respond to all non-emergency youth grievances as follows:
h) Superintendents shall respond to youth grievances as follows:
i) A youth may appeal the designated detention administrator written response by completing the appeal section of the response form and sending the grievance form, response form, and supporting documentation to the superintendent within 5 calendar days of receiving the response. Upon receipt, the superintendent shall review the grievance and provide the youth with a written response within five working days.
j) If the youth withdraws a grievance after submitting it, the designated detention administrator must document the withdrawal on the grievance form.