Illinois Administrative Code
Title 14 - COMMERCE
Part 450 - CONSUMER PROTECTION
Section 450.10 - Complaint Procedures
Current through Register Vol. 48, No. 12, March 22, 2024
a) Filing of Complaint. All complaints must be in writing, signed by the complainant and, if the complainant is represented by an attorney, signed by the complainant and such attorney. Complaints may be filed in person or by mail. Copies of all relevant documents including advertisements should be attached to the complaint.
b) Docketing and Numbering Complaints. Each complaint filed shall be docketed and given a number. Correspondence with the Division should bear the complaint number.
c) Determination of Jurisdiction. Within a reasonable time after filing, each complaint will be reviewed to determine whether the Attorney General has jurisdiction thereof. The Division shall notify the complainant by mail respecting its determination concerning jurisdiction.
d) Notice of Complaint. If the Division determines that it has jurisdiction, it shall inform the respondent by mail: