Idaho Administrative Code
Title IDAPA 16 - Health and Welfare, Department of
Rule 16.04.17 - RESIDENTIAL HABILITATION AGENCIES
Section 16.04.17.406 - COMPLAINTS AND INVESTIGATIONS
Current through August 31, 2023
01. Filing a Complaint. Any person who believes that the agency has failed to meet any provision of the rules or statute may file a complaint with the Division of Licensing and Certification. All complaints must have a basis in rule or statutory requirements. In the event that it does not, the complainant will be referred to the appropriate entity or agency. (3-17-22)
02. Investigation Survey. The Division of Licensing and Certification will investigate, or cause to be investigated the following: (3-17-22)
03. Disclosure of Complaint Information. The Division of Licensing and Certification will not disclose the name or identifying characteristics of a complainant unless: (3-17-22)
04. Method of Investigation. The nature of the complaint will determine the method used to investigate the complaint. (3-17-22)
05. Statement of Deficiencies. If violations of these rules are identified, depending on the severity, the Department may send the agency a statement of deficiencies. (3-17-22)
06. Public Disclosure. Information received by the Division of Licensing and Certification through filed reports, inspection, or as otherwise authorized under the law, must not be disclosed publicly in such a manner as to identify individual residents except in a proceeding involving a question of certification. (3-17-22)
07. List of Deficiencies. A current list of deficiencies including plans of correction will be available to the public upon request in accordance with IDAPA 16.05.01, "Use and Disclosure of Department Records." (3-17-22)
08. Notification to Complainant. The Division of Licensing and Certification will inform the complainant of the results of the investigation survey when the complainant has provided a name and address. (3-17-22)