Hawaii Administrative Rules
Title 6 - DEPARTMENT OF BUDGET AND FINANCE
Division - PUBLIC UTILITIES COMMISSION
Chapter 82 - PAY TELEPHONE SERVICE
Subchapter 5 - PAY TELEPHONE SERVICE STANDARDS
Section 6-82-39 - Pay telephone service standards - operations

Universal Citation: HI Admin Rules 6-82-39

Current through August, 2024

The following minimum operating standards apply:

(1) A pay telephone station shall be adequately lighted so that its placards and touch tone dials are easily visible;

(2) Unless otherwise ordered or exempted by the commission, pay telephones shall be capable of completing both local and long distance calls;

(3) Pay telephone equipment shall be maintained in a clean and operable manner;

(4) Pay telephone equipment connection to the public switched network shall comply with any applicable:

(A) FCC regulations under 47 CFR Part 68, unless exempted by 47 CFR §68.2(a)(1) or any other applicable exemption under 47 CFR Part 68;

(B) National Electrical Safety Code standards; and

(C) National Electrical Code standards;

(5) Pay telephones shall offer or provide single line dial tone with touch tone dialing. In addition, pay telephones shall provide dial tone first, without charge, to allow free access to the services listed in § 6-82-29;

(6) Pay telephones shall be configured and programmed so as not to require the payment of a higher charge than is tariffed by the pay telephone provider;

(7) Pay telephones shall be configured and programmed to charge only for completed calls. Pay telephones shall be programmed to return all coins or money used to make calls that are not completed;

(8) Coin operated pay telephones shall be capable of receiving nickels, dimes, and quarters;

(9) Pay telephones operated by credit cards or other access methods shall clearly identify all credit cards or access methods that may be used;

(10) The provisioning of pay telephone service shall comply with any applicable:

(A) Federal law and regulation, including provisions of the Americans with Disabilities Act; and

(B) State statutes and rules pertaining to the access or use of pay telephones by the disabled; and

(11) A pay telephone keypad shall contain both alphabetic and numeric characters. The use of a letterless keypad for a pay telephone is prohibited.

Disclaimer: These regulations may not be the most recent version. Hawaii may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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