Hawaii Administrative Rules
Title 6 - DEPARTMENT OF BUDGET AND FINANCE
Division - PUBLIC UTILITIES COMMISSION
Chapter 81 - UNIVERSAL SERVICE FUND
Subchapter 5 - LOW INCOME CUSTOMER
Section 6-81-45 - Certification of eligibility

(a) A telecommunications carrier providing basic service to residential customers shall provide a standard form on which any of its limited income residential customers may certify as to the customer's eligibility to participate in the low income assistance program. Certification is valid for a year, and a customer continuing to be eligible shall recertify on an annual basis.

(b) A certification of eligibility is prima facie evidence that the customer meets the eligibility criteria. The carrier, at its cost, bears the responsibility of verifying the accuracy of any certification. Such verification may be on a random and case-by-case basis and performed only as the carrier deems necessary. The commission may, as it deems necessary, conduct periodic reviews of any telecommunications carrier's verification process.