Hawaii Administrative Rules
Title 6 - DEPARTMENT OF BUDGET AND FINANCE
Division - PUBLIC UTILITIES COMMISSION
Chapter 80 - COMPETITION IN TELECOMMUNICATIONS SERVICES
Subchapter 8 - STANDARDS FOR TELECOMMUNICATIONS SERVICE
Section 6-80-98 - Call completion
Universal Citation: HI Admin Rules 6-80-98
Current through August, 2024
A telecommunications carrier shall provide prompt call completion. For basic service in high cost areas provided by carriers receiving State or federal universal service fund subsidy and for noncompetitive services, the minimum standards are:
(1) Maintain dial tone delay to less than three seconds in ninety-eight per cent of all calls; and
(2) Complete ninety-seven per cent of all correctly dialed local and interisland calls.
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