Hawaii Administrative Rules
Title 6 - DEPARTMENT OF BUDGET AND FINANCE
Division - PUBLIC UTILITIES COMMISSION
Chapter 80 - COMPETITION IN TELECOMMUNICATIONS SERVICES
Subchapter 6 - NUMBER PORTABILITY AND DIRECTORY SERVICES
Section 6-80-63 - Directory assistance and directory publication

(a) On the effective date of this chapter and until ordered otherwise by the commission, the incumbent telecommunications carrier shall, for the entire State and for all telecommunications providers doing business in the State:

(b) Every non-incumbent telecommunications carrier shall provide the incumbent carrier with customer list information of its customers to be included in the central customer list information file and shall promptly notify the incumbent carrier of any additions, changes, or modifications to its list information. The incumbent carrier shall promptly update the central file upon the receipt of any such additions, changes, or modifications.

(c) For purposes of subsection (a), the incumbent carrier may establish and file with the commission cost-based tariffs to be charged all telecommunications carriers, including the incumbent carrier, for listing in and maintenance of the central customer list information file, providing directory assistance service, and publishing and distributing the telephone directories.

(d) The incumbent telecommunications carrier shall make listings in the yellow pages available to customers of non-incumbent telecommunications carriers at the same rates and on the same terms and conditions as those offered to the incumbent carrier's own customers.

(e) This section does not preclude a non incumbent telecommunications carrier or any other person from providing directory assistance or from publishing and distributing its own telephone directory; provided that any customer agreements with respect to privacy, including personally identifiable customer information, are respected and adhered to by all persons. All telecommunications carriers, including the incumbent carrier, shall provide customer list information gathered in their capacity as providers of telecommunications service on a timely and unbundled basis, under nondiscriminatory and reasonable rates, terms, and conditions, to any telecommunications carrier or person upon request for the purpose of providing directory assistance or publishing telephone directories in any format.

(f) As appropriate, telecommunications carriers providing customer list information shall indicate whether a particular listing is only for directory listing or only for directory assistance.