Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 912 - TITLE XX GENERAL PROVISIONS
Subchapter 1 - APPLICATION FOR SERVICES
Section 17-912-11 - Handlina applications
Universal Citation: HI Admin Rules 17-912-11
Current through November, 2024
(a) When the application is received, it shall be assigned to a worker for a determination of:
(1) The applicant's eligibility for
social services according to departmental eligibility requirements;
(2) The nature of the problem as stated by
the applicant;
(3) Whether the
identified problem may be appropriately addressed by services offered by the
department;
(4) Which of the
available services may best meet the applicant's problem;
(5) The service goals of the applicant;
and
(6) The need to inform the
applicant of and refer the applicant to other community resources if
appropriate, in order to:
(A) Provide freedom
of choice for the applicant; and
(B) Help the applicant secure services not
available from the department.
(b) The application shall not be accepted if the service being requested is available only through a purchase of service (POS) provider and the service will not be available within thirty days from the date of application.
(c) When the application is not accepted, the applicant shall be assisted to:
(1) Consider other community or department
resources; or
(2) Arrange for
placement of the applicant's name on the service provider's waiting list until
the individual may be accommodated, at which time an application may be
submitted by the individual requesting the POS service.
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