Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 803.1 - NON-RECURRING SHORT-TERM (NRST) BENEFITS FOR WILDFIRE DISASTER VICTIMS
Subchapter 1 - GENERAL PROVISIONS
Section 17-803.1-7 - Application determination dispute

(a) If an applicant disputes a determination of ineligibility or an NRST benefit amount, the applicant may submit a request for departmental review.

(b) A request for departmental review shall be submitted in writing to the department no later than thirty calendar days from the date of the eligibility determination notice.

(c) A request for departmental review shall include an explanation of why the applicant disagrees with the eligibility determination or NRST benefit amount, and shall include all arguments and evidence the applicant deems relevant to support the disputed determination or benefit amount.

(d) Untimely requests for departmental review may not be granted except upon the showing of good cause that is accepted by the department. Good cause means the applicant provides evidence of circumstances that are out of the applicant's control including but not limited to family illness or death, or a major event causing a disruption of the family's circumstance.