Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 795 - SUPPORTING EMPLOYMENT EMPOWERMENT (SEE) PROGRAM
Subchapter 6 - DEPARTMENTAL REVIEW
Section 17-795-60 - Employer payment disputes

(a) If an employer disputes a nonpayment or the amount of an eligible reimbursement payment, the employer may submit a request for departmental review. Departmental review shall be utilized solely for the purpose of resolving payment disputes.

(b) A request for departmental review shall be submitted in writing to the department no later than thirty calendar days from the date of the notice of nonpayment. Any request for departmental review received after the thirty-day deadline may not be honored.

(c) A request for departmental review shall include an explanation of why the employer disagrees with the nonpayment or eligible reimbursement payment amount, and shall include all arguments and evidence the employer deems relevant to support the employer's claim for the disputed payment.

(d) Untimely requests for departmental review shall not be granted, except upon the showing of good cause that is accepted by the department. Good cause means the employer provides evidence of circumstances that are out of the employer's control including but not limited to natural disaster, family illness or death, or a major event causing a disruption of the employer's business.