Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 794.1 - FIRST-TO-WORK PROGRAM
Subchapter 2 - PROGRAM OPERATION
Section 17-794.1-19 - Case management services
Current through August, 2024
The department may provide case management services to support and strengthen the individual's capacity to become economically self-sufficient by facilitating access to resources and opportunities. Case management activities may include but are not limited to the following:
(1) Assisting the individual and the family to achieve universal engagement and obtain services needed to assure compliance with program requirements;
(2) Facilitating the individual's placement in appropriate activities or services and access to activities and programs through referrals to appropriate services;
(3) Conducting assessments of the individual's use of services;
(4) Facilitating communication between the individual and service providers;
(5) Providing encouragement and support;
(6) Monitoring and tracking the individual's progress to ensure receipt of required assistance in a timely and effective manner; and
(7) Participating in administrative hearings involving FTW enrollees and participants pursuant to chapter 17-602.1.
