Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 655 - GENERAL ELIGIBILITY REQUIREMENTS
Subchapter 6 - INCOME AND ELIGIBILITY VERIFICATION SYSTEM (IEVS)
Section 17-655-58 - Requesting and using information from IEVS for recipients

Universal Citation: HI Admin Rules 17-655-58

Current through August, 2024

(a) For all recipients, the department shall:

(1) Request information from the SWICA quarterly, including all recipients who participated in any month of the quarter;

(2) Request information about recipients from SSA data bases no later than the second month of the eligibility or certification period, when requests at application did not establish automatic reporting to the department of changes in SSA data. Requests shall be through the use of the BENDEX, SDX, and TPQY systems according to procedures specified by the Commissioner of the SSA;

(3) Request information from IRS annually for all current recipients according to procedures specified by the Commissioner of the IRS;

(4) Request information about UIB from the agency administering the unemployment compensation program as follows:
(A) For all family members about whom requests at application indicate no receipt of UIB, information shall be requested for the three months subsequent to the month of application or until the receipt of UIB is reported, whichever is earlier;

(B) For all family members who report a loss of employment, information shall be requested for the three months subsequent to the month the loss is reported or until the receipt of UIB is reported, whichever is earlier; and

(C) For all family members receiving UIB, information shall be requested monthly until the UIB is exhausted;

(5) Exchange information with other programs or agencies specified in section 17-655-56 as the department and other agencies or programs may agree; and

(6) Request from the unemployment compensation agency any other information besides UIB information which the department determines would be useful in verifying eligibility or amount of assistance of recipients. Requests shall be made by methods at intervals to which the department and the unemployment compensation agency agrees.

(b) The department shall initiate and pursue action on information about recipients which is received from the sources specified in subsection (a) so that case action is completed within forty-five days of receipt of that information by the department. Case action shall include:

(1) Review of the information and comparison of the information to case record information; and

(2) For all new or previously unverified information received, contact with the family or collateral sources, or both, to resolve discrepancies.

(c) If discrepancies warrant reducing assistance or terminating eligibility, notices of adverse action shall be sent to the recipient.

(d) When the actions specified in this section substantiate an overissuance, the department shall establish a claim and take recovery action on claims as specified in chapter 17-683.

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