Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 653 - CHILD SUPPORT, MEDICAL SUPPORT, AND THIRD-PARTY LIABILITY REQUIREMENTS
Subchapter 4 - GOOD CAUSE CLAIM PROCEDURES
Section 17-653-28 - Processing good cause claims

Universal Citation: HI Admin Rules 17-653-28

Current through February, 2024

(a) An applicant or recipient who refuses to cooperate and who claims to have good cause shall:

(1) Specify the circumstances which the individual believes establishes good cause to be excused from the cooperation requirement;

(2) Provide corroboration of the good cause circumstances in accordance with section 17-653-29 within twenty days from the day a good cause claim is filed;

(3) Provide additional corroborative evidence the department deems necessary to make a good cause determination;

(4) Be notified promptly by the department of the specific types of additional evidence required; and

(b) Where a claim is based upon the individual's anticipation of physical harm and corroborative evidence is not submitted, the department may at its own discretion, determine good cause based upon the individual's statement and upon further investigation.

(c) The department's determination of whether good cause exists shall be made within forty-five calendar days from the day the good cause claim is made except when:

(1) The department determines it needs additional time because the information required to verify the claim cannot be obtained and evaluated within the forty-five days; or

(2) The individual cannot provide corroborative evidence within twenty days from the day the claim is made.

Disclaimer: These regulations may not be the most recent version. Hawaii may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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