Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 647 - APPLICATION PROCESSING REQUIREMENTS
Subchapter 1 - GENERAL PROVISIONS FOR FINANCIAL ASSISTANCE AND FOOD STAMPS
Section 17-647-6 - Requirements for disposition of application

Universal Citation: HI Admin Rules 17-647-6

Current through November, 2024

(a) The eligibility worker shall contact the applicant through an office interview, a telephone contact, or a home visit before the application is approved.

(b) Contact with an applicant shall not be required if the application is to be denied by the department or withdrawn by the applicant.

(c) Information on the application form shall be considered completed and substantiated when the individual or the authorized representative states that the information is true and correct by signing the application form, unless:

(1) The applicant's statements do not conform to other facts in the case situation;

(2) Any part of the information furnished is found to be unclear, inconsistent, or incomplete; or

(3) The department has specific policies or procedures which require verification of facts such as income, assets, citizenship, birthdate, social security number, rental payment, and work expenses.

(d) The applicant shall be the primary source of information for establishing eligibility for financial assistance. The applicant shall also be the primary source of information to meet specific eligibility criteria of the various categories of assistance.

(e) The eligibility worker shall determine whether the applicant is eligible for financial assistance and food stamps according to established departmental rules. If the financial assistance application is denied, the eligibility worker shall make a separate determination as to whether the applicant is eligible for food stamps. Each decision regarding eligibility or ineligibility shall be supported by facts in the applicant's case record. Each application is disposed of by a finding of eligibility or ineligibility unless the application is discountinued.

(f) An application shall be discontinued if:

(1) The applicant voluntarily withdraws the application. A notice shall be sent to confirm the withdrawal and to advise the applicant of its right to reapply at any time; or

(2) The applicant died or could not be located. The eligibility worker's efforts to contact the absent applicant shall be recorded in the case record.

(g) Specific requirements applicable to the food stamp interview and verification provisions are contained in sections 17-647-31 and 17-647-32.

Disclaimer: These regulations may not be the most recent version. Hawaii may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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