Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 606 - INCOME TAX SETOFF PROGRAM
Section 17-606-5 - Informal review
Universal Citation: HI Admin Rules 17-606-5
Current through February, 2024
(a) A debtor may request an informal review from ASO-recovery orally or in writing. The request shall be received by ASO-recovery within thirty calendar days of the date of the pretax setoff notice.
(b) The informal review shall be conducted by telephone or in person at the request of the debtor as follows:
(1) ASO-recovery will
review the debtor's account balances using account records and forward any
unresolved requests to the investigations office (INVO).
(2) INVO will review the requests referred by
ASO-recovery to resolve account balances using the income maintenance case
records and applicable Hawaii Administrative Rules.
(3) All debtors shall be informed in writing
of:
(A) The disposition of the
review;
(B) The opportunity to
request an administrative hearing in writing within fourteen calendar days from
the date of a written adverse informal review decision; and
(C) The office and address at which the
request for an administrative hearing may be submitted.
(c) Requests for informal reviews that are not received within the timeframe specified in subsection (a) shall be denied.
(d) The informal review shall be concluded prior to the setoff of the debtor's state tax refund and within forty-five calendar days of the date the request was received.
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