Hawaii Administrative Rules
Title 17 - DEPARTMENT OF HUMAN SERVICES
Department of Human Services
Chapter 601 - CONFIDENTIALITY
Section 17-601-4 - Disclosure of information to applicants or recipients

Universal Citation: HI Admin Rules 17-601-4

Current through February, 2024

(a) Case records shall be reviewed only in designated areas within the DHS-BESSD's offices. The records shall not be removed from the premises.

(b) The provisions of this section shall not apply to the disclosure of information, documents, and records relating to adoption or child abuse filed in court. Disclosure in these instances shall be subject to the provisions of section 17-601-5.

(c) Information from records shall be released to the applicant, recipient, authorized representative of the applicant or recipient, or legal guardian of the applicant or recipient upon the individual's request provided that a signed and dated written request is received stating specifically:

(1) What information is desired; and

(2) Whether the information is desired verbally, through review, or by receipt of reproduced copies of the information requested at a cost related to the cost of reproduction and postage, if any. When copies of information are requested for the purpose of presenting the applicant's or recipient's hearing appeal, there shall be no charge for reproduction.

(d) DHS-BESSD shall permit the applicant, recipient, or legal guardian of the applicant or recipient to review the record or receive a copy of the information requested within ten working days of the date the written request is received. When the ten day time limit cannot be met because of unusual circumstances, the time period may be extended for twenty additional days if:

(1) DHS-BESSD provides a written explanation of the delay to the individual; and

(2) The written explanation is provided within the initial ten working day period.

(e) When the information requested contains or consists of coded or abbreviated material such as computer input and output forms, DHS-BESSD shall provide translations of the codes or abbreviations, if requested.

(f) This section does not apply to individuals receiving social services under chapter 17-920.1.

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