Hawaii Administrative Rules
Title 16 - DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
Chapter 23 - MOTOR VEHICLE INSURANCE LAW
Subchapter 4 - REJECTION, CANCELLATION, NON-RENEWAL
Section 16-23-13 - Application for motor vehicle insurance policy, rejection of application, JUP placement

An insurer and its producer shall within fifteen working days of a request for an appointment provide the applicant an application and rate quote for a motor vehicle insurance policy. Failure to service an applicant within the fifteen working day period shall be deemed a rejection. Upon rejection of an application for motor vehicle insurance policy or optional additional insurance by the affirmative act of the insurer or by a failure to service the applicant within fifteen working days, an insurer and its producer shall meet with the applicant within ten working days of the rejection and offer to place the requested insurance coverage with the joint underwriting plan.