Hawaii Administrative Rules
Title 16 - DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
Chapter 23 - MOTOR VEHICLE INSURANCE LAW
Subchapter 13 - THE JOINT UNDERWRITING PLAN
Section 16-23-71 - Selection of servicing carriers
Current through November, 2024
The commissioner shall select certain insurers as servicing carriers, who will provide JUP coverage and perform direct insurance operations on behalf of JUP members. In making the selection, the commissioner shall consider:
(1) Whether the carrier is able to process and maintain a high level of service for all risks submitted through agents;
(2) Whether it has the facilities to provide JUP policyholders and assigned claimants a high level of service;
(3) Whether it is able to service private passenger or commercial lines and to process fluctuating work volumes and maintain quality of service through peak periods;
(4) Whether its claims service is adequate, including an adequately decentralized adjusting staff, a claims examining staff resident in Hawaii, and local authority to settle claims at least up to the statutory basic motor vehicle insurance limits; and
(5) Whether it is capable of producing accounting and statistical reports and other data as required.
